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Responsible Gambling at Fence Win — Where Fun Meets Safety

Betting should be a source of entertainment, not addiction. At Fence Win, we believe every player has the right to bet responsibly. Use our tools and support to keep your betting experience safe and enjoyable.

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Key Features

Fence Win's Responsible Gaming Features

The tools we provide to keep your betting experience safe.

Spend Limit

Set daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded — keeping your budget fully in your control.

Session Time Control

Set a limit on how long you play in a single session. When the time is up, the system will automatically notify you or end the session.

Cool-Off Benefits

If you need a short break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. You won't receive any notifications during this time either.

Self-Exclusion Programme

If you feel you need a longer break from betting, you can request self-exclusion for a period of 6 months to 5 years.

Loss Limit

Set a limit on the maximum amount you can lose within a given period. Once the limit is reached, you won't be able to place any more bets.

Expert Support

Our trained support team is available 24/7. Reach us via live chat or email for help with any concern or issue.

What Is Responsible Gambling?

When Betting Is Entertainment, Not a Problem

Responsible gambling at Fence Win is more than a policy — it's a core philosophy. We know that with the right mindset and awareness, betting can be a great form of entertainment. But without control, even good things can become a problem.

Responsible gambling means playing within your means, maintaining control over both your time and money, and never viewing betting as a source of income. Fence Win provides multiple tools and services to help you do exactly that.

We understand that gambling addiction can have a serious impact on families and communities in Bangladesh. That's why Fence Win encourages every player to know their limits and stay within them.

Please Note: Betting is entertainment spending, not an investment. Never wager more than you can afford to lose without it affecting your everyday life.

Fence Win's Protection Tools

Fence Win offers a range of effective tools to support responsible betting. They are completely free to use and can be activated at any time from your account settings.

1
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately, while increasing it requires a 7-day waiting period — protecting you from impulsive decisions.

2
Loss Limit

Set a maximum loss amount for a given period. Once you reach that limit, betting will be automatically paused and you won't be able to place any more bets until the next cycle begins.

3
Session Time Limit

Set a limit on how long you spend on the platform in one session. Once that time is up, the system will send you a warning or log you out automatically.

4
Reality Check

At set intervals, a pop-up will show you how long you've been playing and your total winnings or losses. This helps you stay aware and in control.

5
Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, login and betting are completely disabled and no promotional messages will be sent.

6
Permanent Self-Exclusion

If you need a longer break, you can apply for self-exclusion for a period of 6 months to 5 years. Your account cannot be reactivated during this time.

Spot the Warning Signs

Problem betting rarely appears overnight. It builds gradually, with warning signs that can spiral into serious trouble if ignored. If you or someone you know is showing any of the signs below, it may be time to seek help:

The urge to keep betting in order to recover losses — commonly known as "chasing losses."

Lying to or borrowing money from family, friends, or colleagues to fund betting.

Feeling restless, irritable, or anxious when not betting.

Neglecting everyday responsibilities — work, family, studies — in favour of betting.

Needing to bet increasingly larger amounts to get the same level of enjoyment as before.

Repeatedly trying to stop betting but being unable to.

Spending money meant for bills or essential expenses on betting.

Warning: If you recognise two or more of the above signs in yourself, please support@fencewin.wsor activate self-exclusion.

Steps to Stay Safe

Follow these simple steps to build healthy responsible gambling habits:

1
Set Your Budget in Advance

Decide in advance how much you can afford to spend on entertainment each month and stick to it. Make sure that losing this amount won't affect your essential living expenses.

2
Stick to Your Time Limits

Set aside a specific time of day for betting. Avoid betting during sleep hours, work hours, or time reserved for family.

3
Play With a Clear Head

Never bet when you're angry, frustrated, or under the influence of alcohol. Your judgment is impaired in these states, and the risk of significant losses is much higher.

4
Take Regular Breaks

Take at least a 10-minute break every hour. Get up, have some water, take a short walk, or do something else. Breaks help you reassess the situation with a fresh perspective.

5
Notify a Loved One

If you trust a family member, let them know you bet. Being open keeps you accountable and means you can get support quickly if things start to go wrong.

FAQ

Yes. If you have a balance in your account before activating self-exclusion, it will be suspended once the withdrawal process is complete. No new deposits will be accepted during the self-exclusion period.

Decreasing your deposit limit takes effect immediately. However, increasing it comes with a 7-day waiting period — helping you avoid decisions made in the heat of the moment.

Age verification is carried out at registration on Fence Win, and the KYC process requires a government-issued ID to confirm you are 18+. Additional verification may be requested at any time if there is any doubt.

No. Even after the cooling-off period ends, you will need to reactivate your account manually. The system will never reactivate your account automatically.

Yes. A family member can raise a concern on someone's behalf. Our team will review the situation confidentially and take the necessary steps.
Quick Check

How safe are your betting habits? Check with one question:

Have you used money set aside for daily expenses on betting in the past month?

Great! You're playing responsibly. Keep it up.

This is a warning sign. Reach out to us — we're here to help.

Direct Support

Our team is always here for you, whatever the issue.

support@fencewin.ws

Live Chat Available 24/7

Start Betting in a Safe Environment

Play with complete peace of mind using Fence Win's responsible gaming tools. Register now and start enjoying a fun betting experience.

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18+ only. Please gamble responsibly.

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