Data Security

Fence win Privacy Policy — Your Data Is Safe With Us

Every piece of your personal information is handled with the utmost care at fence win. Find out exactly what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026

Why Is Your Data Safe with Fence Win?

A quick overview of the key pillars of our Privacy Policy.

Encrypted Data Storage

All your personal data is stored and transmitted using SSL/TLS encryption. Unauthorized access by third parties is completely prevented.

Your Data Is Never Sold

Fence Win never sells your personal data to third parties. Your information is used solely to deliver our services.

Stay in Control

You have the right to view, correct, or request deletion of your data at any time.

Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You can manage your cookie preferences at any time.

Regulatory Compliance

Fence win operates in accordance with international data protection regulations and GDPR principles.

Immediate Breach Notification

In the event of a security breach, we will notify affected users directly within 72 hours.

1Introduction

Welcome to Fence Win. We understand how important your privacy is. This Privacy Policy explains how Fence Win collects, stores, and uses your personal information.

By using the fencewin.ws website and app, you are considered to have agreed to the terms of this privacy policy. Please read it carefully.

In Summary: fence win does not treat your information as a business asset. We only collect what is necessary to serve you better, and we keep it with the highest level of security.

This Privacy Policy applies to all fence win services, platforms, and related applications. Any updates to this policy will be published on the website and communicated via email where necessary.

2What Data We Collect

Fence Win collects various types of information, falling into two main categories: what you provide directly, and what is collected automatically as you use our services.

Data Type Example Requirements
Identity Information Full name, date of birth, national ID number Mandatory
Contact Information Email address, mobile number, home address Mandatory
Financial Information BKash/Nagad number, bank account, transaction history Mandatory
KYC Documents Passport, NID copy, driving license For Verification
Device Information IP address, browser type, operating system Automatic
Usage Data Login time, betting history, page visits Automatic

We never collect information we don't need. Every piece of data has a specific purpose and is not used beyond that purpose.

3How We Collect Data

Fence win collects information through various methods. Here is a transparent overview of each:

  • Registration Form: Information you provide during account registration is collected directly.
  • KYC Verification Process: Documents uploaded for identity and address verification.
  • Payment Transactions: Information received through payment providers during deposits and withdrawals.
  • Cookies & Tracking Technologies: Collected automatically while browsing the website.
  • Customer Support Contact: Records of contact made via live chat, email, or phone.
  • Third-Party Sources: Verified information obtained from fraud prevention services or public databases.

Fence Win never collects your information without your knowledge or consent. Where applicable, your consent is obtained before any data is collected.

4How Your Information Is Used

Fence win uses your data only for specific, lawful purposes. Each purpose is clearly outlined below:

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To provide betting services, grant access to games, and process financial transactions.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activities.
  • Customer Support: To resolve your complaints and inquiries.
  • Personalized Experience: To deliver offers and bonuses tailored to your preferences.
  • Legal Obligations: To fulfill regulatory obligations and maintain required legal records.
  • Service Improvement: To analyze user behavior and improve the platform.

Fence win never uses your data for advertising sales. If your information is ever needed for a new purpose, you will be notified in advance.

5Data Sharing & Third Parties

Fence win does not sell your personal data. However, it may be shared with designated third parties in specific circumstances:

  • Payment Providers: Information required to process transactions with bKash, Nagad, Rocket, and our banking partners.
  • KYC & Identity Verification Services: Trusted organizations appointed to verify identity in accordance with international standards.
  • Technology Partners: Hosting and cloud service providers required for platform operations.
  • Legal Authorities: Disclosing information in compliance with court orders or government directives.
  • Regulatory Authorities: For audits and reporting required by licensing authorities.

Important: When sharing data with third parties, Fence Win enforces strict contractual obligations. No partner may use your information outside the scope of those agreements.

For international data transfers, fence win ensures that adequate data protection measures are in place in the recipient country.

6Cookies & Tracking Technologies

The fence win website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform runs smoothly.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, core functionality Deleted at end of session
Performance Cookies Page load speed, error tracking 1 Year
Functionality Cookies Remembering your language, preferences, and settings 6 Months
Analytics Cookies User Behavior Analysis (Anonymous) 2 Years

You can disable non-essential cookies through your browser settings. Please note that turning off essential cookies may affect certain website features.

7Data Protection Methods

Fence win follows the highest industry standards to protect your data. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: All data transmitted on the website is secured with 256-bit encryption.
  • Database Encryption: All stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Firewall & Intrusion Detection: Round-the-clock security systems active 24/7 to prevent unauthorized access.
  • Regular Security Audits: Regular penetration testing conducted by external security specialists.
  • Staff Training: All staff receive regular training on data protection.
  • Access Controls: Under a "need to know" policy, only authorized personnel can access specific data.

No system is 100% secure. However, Fence Win makes every effort to protect your data and responds swiftly to any security incident.

8Your Rights

As a member of fence win, you have several important rights regarding your personal data:

Right to Know

You have the right to know what information we hold about you. Upon request, a copy of your data will be provided within 30 days.

Right to Rectification

If any of your information is inaccurate, you can request a correction. Updates are typically processed within 7 business days.

Right to Erasure

You may request the deletion of your data under certain circumstances. However, some information may be retained due to legal and regulatory obligations.

Right to Restrict Processing

You can request that the processing of your data be restricted — during an investigation or when raising an objection.

Right to Portability

You can receive your data in a common format (such as CSV) that can be used elsewhere.

Right to Object

You may object to the use of your data for specific purposes, particularly in relation to marketing communications.

To exercise any of the rights listed above support@fencewin.ws Reach us by email. We will send an initial response to your request within 72 hours.

9Data Retention Period

Fence win retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active Account: All data is retained for as long as your account remains active.
  • Closed Accounts: Even after account closure, data may be retained for up to 5 years to meet legal obligations.
  • Financial Transactions: A minimum of 5 years' retention is mandatory under anti-money laundering laws.
  • KYC Documents: A minimum of 5 years from the date of verification.
  • Marketing Information: Deleted immediately upon withdrawal of consent.
  • Cookie Data: Depending on cookie type, from session-only up to a maximum of 2 years.

Once the retention period expires, fence win securely and permanently deletes or anonymizes your data.

10Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, contact our data protection team directly. We take every message seriously.

  • Email: support@fencewin.ws
  • Response Time: Within 24 to 72 hours on business days.
  • Complaints Process: A formal resolution will be provided within 15 business days of receiving a complaint.

If you believe Fence Win has violated your privacy rights and our response has not been satisfactory, you have the right to file a complaint with the relevant regulatory authority.

When this Privacy Policy is updated, Fence Win will publish the new version on the website with the revision date. For significant changes, registered users will also be notified directly by email.

Start Playing in a Safe Environment

Your data is fully secure at fence win. Register now and enjoy a world-class betting experience — with complete peace of mind.

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